Can't update Photoshop to 14.1.1 release

[xaci_68]

As per title.

I tried almost everything. I uninstalled the Creative Cloud updater, and reinstalled. I removed the temp files from the hidden MAC folders.

But, still I keeping on getting the error message I'm not connected to the internet and, of course, I am.

In order to verify the proper connection (as well as the firewall setup and things like that), I've tried downloading another software (in this case was the Extended toolkit) and enerything went smoothly with no errors whatsoevere.

So, looks like it's just the Photoshop update which is not working (error's screen shot attached).

Any ideas?

I run on a MBP updated few days ago to the last ML 10.8.5 (could it be the reason?).

Alessandro.

P.S.: Right now, I'm connected wireless through the company server/connection, but it hasn't ever been a problem to update softwares.

[xaci_68]

Actually, I've tried, but I probably found a, surely, very kind guy in the chat, but he said it wasn't possible.

I haven't kept on asking 'cause I was aware, soon or later, I was going back on firm land

Thanks again,

Alessandro.

[Jeff A Wright]

Good suggestion ProDesignTools.  Please be aware though that the discs which are available are only updated periodically.  If you are facing difficulties downloading an update the needed files may not be included.

[Royi_A]

How come I can't update even using the "Direct Patches"?

What is wrong?

[Jeff A Wright]

Royi A everything needed to diagnose the particular error you are receiving is already available within this discussion thread. 

Please review your installation logs and if the errors are not identical to those referenced in this discussion then I would recommend starting a new discussion with the specific of the errors you are receiving and which operating system you are using.