• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't use Adobe XD

New Here ,
May 11, 2019 May 11, 2019

Copy link to clipboard

Copied

Hi,

I keep getting this error and I can't install XD

Please help.

TOPICS
Creative Cloud

Views

461

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 11, 2019 May 11, 2019

Copy link to clipboard

Copied

well, it looks like your graphics drivers are out of date. Or you graphics card is out of date. Either way, you need to update the drivers to what you have now.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 11, 2019 May 11, 2019

Copy link to clipboard

Copied

LATEST

Please refer to the minimum  requirements to run Adobe XD on Windows 10 Creators Update (64-bit) or later.

Adobe XD System requirements

Graphics:  Minimum Direct 3D DDI Feature Set: 10. For Intel GPU, drivers released in 2014 or later are necessary. To find this information, launch “dxdiag” from the Runmenu and select the “Display” tab.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines