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Hi y'all !
Adobe Products ROCK THE KNOWN UNIVERSE
but through my own error bought an annual license to a product I already had access to. Because of the terms of the product I have basically paid more than double for a year as there is an inviolate "cancellation window" in the contract.
I am here today to cancel that never used annual contract but can find no way to do so.
I'm certain I have missed simple steps.
I have until the end of June to cancel or will be legally obligated to pay Adobe for the next unused year.
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https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html
if that fails to help you cancel, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human