Cannot cancel free trial!!!!!

New Here ,
Sep 20, 2022 Sep 20, 2022

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It says I have no plans so I can't cancel it!!! And being charged!!! And no way of contacting Adobe!!! I'm a brand new mum and so don't have time for this!! Please help someone?!!!!

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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Hi @MISS TIFFANY 26216828pwg2,

You can contact Adobe support using the link given below, on the page that opens wait a while a chat popup will be opened automatically.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Sep 20, 2022 Sep 20, 2022

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0A0DC860-A4DF-4240-B224-0585BDFE28FC.png

 I've seen you suggest this to other people. This link does not work - it just takes you here and then on an endless loop that still provides no way to contact Adobe.

can anyone else help properly please???

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

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On this page you don't need to click anything the popup should open automatically after some time. You should also see a chat icon at the bottom right as well. 

If none of these popup or chat icon are visible then try by changing your browser/machine/network.

You can also reach Adobe via Twitter :- @Adobecare

-Manan

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

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 you can also use phone, https://helpx.adobe.com/contact/phone.html

p.s. congratulations on the birth of your baby.  i know you're busy.  (dr kg, retired pediatrician)

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