cannot install

New Here ,
Feb 03, 2022 Feb 03, 2022

Copy link to clipboard

Copied

1.png2.png3.pngit shows me almost apps are not compabatible on my windows version.

 

this comment below request windows version 1607 for minimum and update my windows, but my windows version is 21H2. so i don't understand why i cannot install these applications. somebody help me please 😞

 

 

TOPICS
Installation

Views

44

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 03, 2022 Feb 03, 2022

Copy link to clipboard

Copied

I am very sorry, but it looks like the installation of Windows 10 has not been updated since 2020.  Please apply any available updates to Windows 10.  For more information on the current releases of Windows 10, see https://docs.microsoft.com/en-us/windows/release-health/release-information.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 03, 2022 Feb 03, 2022

Copy link to clipboard

Copied

I agree with the original poster, Jeff. If the minimum version of Windows 10 is 1607, this was released in 2016 (14393.1607). The version 19044 (21H2) was released in November 2021, just 2 months ago. 

According to https://en.wikipedia.org/wiki/Windows_10_version_history.

The date shown (2020-09-09) is, I believe, the date installed, not the date of the last update.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 03, 2022 Feb 03, 2022

Copy link to clipboard

Copied

LATEST

Test Screen Name, build 19044.1466 is listed towards the bottom of page https://docs.microsoft.com/en-us/windows/release-health/release-information and does indicate that an update has been made available at https://support.microsoft.com/en-us/topic/january-11-2022-kb5009543-os-builds-19042-1466-19043-1466-....

 

You are right they seem to be close, but I would recommend applying any available Windows 10 updates, before we start looking at Compatibility mode, or some other cause, of the operating system not being detected as being correct.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines