Cannot make folder /cookies: Permission denied (error 13)

[Rainers_1970]

I have this morning tried installing Creative Cloud, however, I keep getting this error:

cookies dir: cannot make folder / cookies: Permission denied (error 13)

I have used Disk Utility to Verify Dick Permissions, but still get the same message.

Rather concerned that I may have made a mistake in subscribing 😕

Any help appreciated

Paul

[Rainers_1970]

Just to update this.

I have been able to download Creative Cloud and Photoshop CC on my Macbook Pro, but am still receiving the same error message on my iMac.

Paul

[Rainers_1970]

Also, to add, I am using an iMac running OS X (10.8.4), 3.2 GHz i3 processor and 12GB Memory

Paul

[marcolodovichi]

Hi Rainers, have you found a proper solution? Because I'm having the same issue!

Thanks,

Marco

Edit: Rainers, please see my solution below...

Message was edited by: Marco Lodovichi

[marcolodovichi · Accepted solution]

Hi Rainers_1970,

try the solution I found and tested at this other thread:

http://forums.adobe.com/message/5628798

I think it could be helpful for you too!

Cheers,

Marco