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Cannot purchase

New Here ,
May 15, 2015 May 15, 2015

Hello.


I currently have my trial version ended and im trying to upgrade it.

I Tried to purchase a few times the Lightroom, but in the end of the process I get "There was a problem processing your order, please contact our Customer Service team on 1-809-344-217 for assistance."

I would like to know what is the problem.

Thanks

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , May 15, 2015 May 15, 2015

Hi Nir,

You may contact the support from the link below:

Contact Customer Care

Regards,

Sheena

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May 15, 2015 May 15, 2015

Toffi,

There may be an issue with the payment or some other aspect of the order. Support should be able to give you details and take care of it.

Pattie

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New Here ,
May 15, 2015 May 15, 2015

Do i have to wait until Monday for this? Or do they have an online support channel also?

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Adobe Employee ,
May 15, 2015 May 15, 2015
LATEST

Hi Nir,

You may contact the support from the link below:

Contact Customer Care

Regards,

Sheena

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