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Cant download because of insufficient disk space even though i have space.

New Here ,
Aug 11, 2017 Aug 11, 2017

I'm running windows 10 64bit

So i'm trying to instal adobe premier pro on adobe creative cloud, and it keeps saying insufficient disk space, even though i have 688 GB or storage. 

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correct answers 1 Correct answer

Community Expert , Aug 12, 2017 Aug 12, 2017

trevorc3764459  wrote

my c: drive (main drive) only has 12.9MB left

You can customize the drive where your apps install but I suspect you'll need more space on your C drive for shared resources to be installed on C drive

How to Install Photoshop CC on a Drive Other than C:

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LEGEND ,
Aug 11, 2017 Aug 11, 2017

Did you tried clearing both User as well as System temp folders?

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Community Expert ,
Aug 11, 2017 Aug 11, 2017

trevorc3764459  wrote

I'm running windows 10 64bit

So i'm trying to instal adobe premier pro on adobe creative cloud, and it keeps saying insufficient disk space,

Any chance of posting a screenshot showing the error message?

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New Here ,
Aug 12, 2017 Aug 12, 2017

adobe snap 2.JPGadobe snap 1.JPG

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Community Expert ,
Aug 12, 2017 Aug 12, 2017

Premier Pro takes a lot of resources. The min-requirements are merely a recommendation.  In truth you need a lot more to support your operating system + Creative Cloud + all the other apps  that you use.  

Adobe Premiere Pro System Requirements

Are you running your OS with full admin level privileges?

Are you installing PP on your primary hard drive and not a storage drive?

How much unused disk space do you have on your primary HD?

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Aug 12, 2017 Aug 12, 2017

trevorc3764459  wrote

i have 688 GB or storage.

As Nancy says, how much of that is free space?

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New Here ,
Aug 12, 2017 Aug 12, 2017

there's 688 GB of free space on my D: drive so my secondary drive and my c: drive (main drive) only has 12.9MB left

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Community Expert ,
Aug 12, 2017 Aug 12, 2017

trevorc3764459  wrote

my c: drive (main drive) only has 12.9MB left

You can customize the drive where your apps install but I suspect you'll need more space on your C drive for shared resources to be installed on C drive

How to Install Photoshop CC on a Drive Other than C:

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Adobe Employee ,
Aug 14, 2017 Aug 14, 2017
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