Bashfulyetti I would recommend following the steps located in Download, install | trials. Please respond to this thread if you have any questions about the steps contained within the knowledge base document.
pop blocker is off, anti-virus is off, windows firewall is off, I have administrator rights. is there something I am missing? not sure what else to try.
not sure if you guys are just done for the day or what. ive followed the instructions like you said...i don't even get a window when i click on the dowload icon. repeat, pop-up blocker is off, firewal off, anti-virus off, i have administrative rights. please help.
Tried everything they suggested. Ive turned off every security measure and I am hardwired. I am running on a Vaio with Windows 7 and IE 9, if that helps. when I click download, the Akamai 3 download manager doesn't even pop up. This is kind of getting ridiculous and I would have given up but now I am morbidly curious as to why this will not work. Please help.
Bashfulyetti, for the best assistance, I recommend our chat support at http://adobe.ly/tl8Vx7. Our chat representatives can provide a personalized experience to resolve the issues you have described.
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