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cant install premiere and photoshop elements 10

Guest
Dec 13, 2011 Dec 13, 2011

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I purchased the disc bundle for premiere elements/photoshop elements 10 and installed this software on my iMac utilizing the installer fix 1. When trying to install same disc on my MacBook with the same process I get an "installer failed to initialize" message. I have just upgraded the MacBook from iGB to 2Gb ram. Help???

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Guest
Dec 13, 2011 Dec 13, 2011

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Try downloading the trial version for Photoshop and Premiere Elements 10. Check if it would install from the download.

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Guest
Dec 13, 2011 Dec 13, 2011

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Did download and install didn’t solve the problem...same msg... Other recommendation?

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Guest
Dec 13, 2011 Dec 13, 2011

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are you connected to a network? can you try disabling your anti-virus and try downloading the installer again.

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Adobe Employee ,
Dec 13, 2011 Dec 13, 2011

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Am not sure if this is the answer to your question, but there is a similar discussion that could help you

http://forums.adobe.com/message/4058430

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Guest
Dec 13, 2011 Dec 13, 2011

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Not on network and virus software not running.

Trial software downloaded successfully but install from both disc and downloaded versions failed on my Mac Book (2GHz Intel Core 2 Duo, 2 GB ram). Tried ‘install fixer” and changed date/time.

note: had successful install from disc on my iMac using the recommended ‘install fixer”.

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