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Cant use services due to email confirmation. No email to be found

New Here ,
Mar 02, 2020 Mar 02, 2020

Its been 48 hours with a resend but no email

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Adobe Employee ,
Mar 02, 2020 Mar 02, 2020

Hi there,

 

Apologies for the poor experiene. I have sent you a new link, can you confirm if you received it?

 

^Ani

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New Here ,
Mar 02, 2020 Mar 02, 2020

Nothing yet.. i have a project i need to complete and this is really frustrating

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Community Expert ,
Mar 02, 2020 Mar 02, 2020

Log-in to your account and click this link https://account.adobe.com/products

 

You need to verify that you entered your email correctly when you signed up

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New Here ,
Mar 02, 2020 Mar 02, 2020

I have double checked the email. 

The issue is that my school email never recieves the Adobe verification email. 

 

Ive had my account verified for a week so it needing another verification is very frustrating. 

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Community Expert ,
Mar 02, 2020 Mar 02, 2020

>school email never recieves the Adobe verification email

 

You need to talk to your school's computer staff to find out why Adobe is being blocked

 

Or, go into your account and change your Adobe ID to use your personal email... as far as I know (it may have been different when I worked at a University, I retired 6 years ago) you only need to prove you are eligble... you don't have to use your student email in your Adobe ID

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New Here ,
Mar 02, 2020 Mar 02, 2020
LATEST

Screenshot_20200302-110544_Chrome.jpg

 

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