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I have CC plan for teams last 4 years and all was working OK BUT recently on my Workstation i say that CC app i's damaged and it needs to be repaired.
I let it go "repair" and it downloads/installs itself again but after 99% of done it gives me same error so it's constant loop of downloading/installing app all over and over again with no solution . Sa i can't updgrade my CC apps at all.
WEB login works fine but CC app is broken ?
See attached screenshoot.
Please Help,
Thanks.
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html
if that fails, follow solutions 2 and 3 here:
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
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https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html
if that fails, follow solutions 2 and 3 here:
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
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Thanks, i managed to remeove it from Comand promt (admin rights) with CC Cleaner app and then reinstalled desktop version again, now it works.
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you're welcome.
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None of these are working for me
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uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
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I did this but it just gets stuck on the loading screen and then gives me this error
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
or contact the Adobe Twitter team at @AdobeCare
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I've tried that but there is no option for 'Creative Cloud'
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click account issues to get a chat option.