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CC app wants to install CC even though I have CC2017

Community Beginner ,
Mar 13, 2018 Mar 13, 2018

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I'm currently running CC2017.  I don't have the old version of CC installed, but the CC app keeps wanting me to install them.  Please see the attached screenshots for details.

Should I install them so I have both CC and CC2017 installed? 

Should I do a full uninstall to try to get the CC app to "forget" the old versions?

Should I just disregard the old updates and leave it?

Any guidance is greatly appreciated!!

CC_Apps_Installed.png

CC_App_Updates.png

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correct answers 1 Correct answer

Community Beginner , Apr 01, 2018 Apr 01, 2018

I figured this out myself.  For anyone who is having the same issue...


Prior to CC 2017, all of the apps were just called "CC".  Then there was "CC 2017" and then "CC 2017.5".

Then apparently Adobe went BACK to regular "CC"!  (See update timeline image attached.) I was unaware of this and I misinterpreted the "CC" updates as being the older pre-2017 version trying to re-install itself. 

Adobe, that was really confusing!  Maybe stick with just "CC" going forward.

Adobe_CC.jpg

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Adobe Employee ,
Mar 13, 2018 Mar 13, 2018

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Community Beginner ,
Mar 13, 2018 Mar 13, 2018

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Thanks, but it doesn't really answer my question.  I actually contacted Adobe support and the support rep couldn't help me so I figured I'd post to the community.

Why does the app want me to update CC when CC is not installed?  I'm running CC2017 instead.

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Community Beginner ,
Apr 01, 2018 Apr 01, 2018

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I figured this out myself.  For anyone who is having the same issue...


Prior to CC 2017, all of the apps were just called "CC".  Then there was "CC 2017" and then "CC 2017.5".

Then apparently Adobe went BACK to regular "CC"!  (See update timeline image attached.) I was unaware of this and I misinterpreted the "CC" updates as being the older pre-2017 version trying to re-install itself. 

Adobe, that was really confusing!  Maybe stick with just "CC" going forward.

Adobe_CC.jpg

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