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CC Desktop Installation doesn't finish

New Here ,
Dec 11, 2016 Dec 11, 2016

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Hi,

after downloading the CC Desktop App (my System: Win10 64 Bit, 8 GB), the CC Desktop starts, but there is only the rotating "disk".

There are no options to chose, no error numbers etc., and I've tried everything in the Help section (including uninstalling and unsing the Adobe removal tool).

Here's a screenshot of how it looks after 30 minutes waiting into my third try of installing.

ACC.jpg

Please help me, I'd appreciate it!

Thanks,

Jan

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Dec 11, 2016 Dec 11, 2016

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Community Expert ,
Dec 11, 2016 Dec 11, 2016

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