CC has the same device logged in twice -- can't open software!

New Here ,
Jan 16, 2022 Jan 16, 2022

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Every time I open adobe on my pc, Adobe says two devices are logged in under the same name, exceeding the limit and that I have to remove either my "macbook",  "Desktop2ML5ESE", or "this device" which refers to the same desktop. If I select log out of the "desktop" it says I've sucessfully freed up space and then shuts down as if it closed itself. 

 

This happened shortly after I updated after effects today.

 

This is infuriating, what am I supposed to do? I'm paying enough for the 2 devices I have, I need to use them both in order to do my work. 

 

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Adobe Community Professional , Jan 17, 2022 Jan 17, 2022
sign into your account, https://account.adobe.com > click plans & payment > click activated devices > deactivate all devices listed > on your computer, sign into your cc desktop app with your adobe id.

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Adobe Community Professional ,
Jan 17, 2022 Jan 17, 2022

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sign into your account, https://account.adobe.com > click plans & payment > click activated devices > deactivate all devices listed > on your computer, sign into your cc desktop app with your adobe id.

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