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CC Libraries Problem

New Here ,
Oct 14, 2019 Oct 14, 2019

Hi, I'm hoping someone can help me. I'm having an issue with the Adobe CC Libraries,  it is intermittently loading on and off in all the applications. I have attached a screen recording of it. If anyone has had a similar issue and has been able to resolve it. Please, can you reply?

 

Any help would be gratefully appreciated.

 

Thanks

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Adobe Employee ,
Oct 17, 2019 Oct 17, 2019
LATEST

Hi,

 

My name is Supriya Katiyar. I’m a test engineer for Adobe on the CC Libraries team. 

 

Could you please collect logs and send it back to us. https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html this will help us to determine the problem.

 

Meanwhile, can you please try logging out and log in back again to your account.

 

Thanks,

Supriya

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