CC update crash! Error code: 1001

[hejra]

My CC Desktop Manager crashes when contacting the Cloud for update since a few days back. Running OS X 10.10.5 (swedish version) on a MacPro. Been in contact with Adobe Support yesterday and got very good help and the problem was solved. That is, util now. The same problem is back. I already spent hours searching answers, but nothing seems to work. Anyone with at "Magic" solution? Perhaps I shall just reformat the entire drive and start from scratch?

[NootkaRose]

I couldn't agree more with bclee337. It's not as if the service is provided as a charity--we pay for it, regularly and on time every month. It's time Adobe paid more attention to loyal customers. Reliability needs to improve. It should not take an hour of one's time (as it did Paul) to resolve problems that shouldn't happen in the first place.

[MatthewMillsTR]

Yep. Seems like I get some error like this every 1-2 months. It's sad.

[bclee337]

Argh, almost a year later and I'm still having this problem.  I really wish Adobe would come up with a solution.

[evant41162551]

I also get this every few months. There must truly be a better way to for this app to manage itself and it's updates. Adobe, whatever strategy you have employed with this app is persistently not working and it is time to come up with a new strategy. Stop hacking at the existing and change tack. Find a new way. Please.

[TahoeVista]

October 12, 2016. I just experienced the same issue. Based on a few of the prior responses, I closed all apps on my 2013 IMac Desktop running the latest version of Yosemite and restarted the machine. It appeared to be in the middle of a CC update and it said having problems with some files. I cancelled, restarted and it went through smoothly. I have not had this problem on my 2 year old 13 in MacBook Air  also running Yosemite