code won't enter in boxes

[Guest]

serial code won't enter in boxes for software.

[Bani Verma]

Hi Larryisob,

We'll be happy to assist you, but before that we need to know some more information like,

Which Adobe product you have purchased?

Kindly attach a screen shot. See, How to post a screenshot in the forum

What operating system you are using with the version?

Till the please refer top :

I am trying to enter my serial number for Photoshop elements 10 to install on my new macbook pro run...

I CANNOT TYPE THE LETTERS IN MY SERIAL NUMBER FOR MY ELEMENTS

[Guest]

Adobe photoshop and premiere

On Tue, Mar 22, 2016 at 5:26 PM, Bani Verma <forums_noreply@adobe.com>

[thatsmauri]

Hi larryisob,

Which Version exactly?

Best Regards,
Maurice

[Guest]

Elements 14

On Tuesday, March 22, 2016, mauricep27921461 <forums_noreply@adobe.com>

[thatsmauri]

Hi larryisob,

it's a shot in the dark, but you could try this Redeem page:

» https://creative.adobe.com/redeem

More informations about redeeming are also located here:
» Redemption code help

Cheers,
Maurice

[Guest]

It's not a creative cloud account. And it does have code not a redeem. It

won't allow me to input. It's not about the code. It's about the input

On Tuesday, March 22, 2016, mauricep27921461 <forums_noreply@adobe.com>

[Bani Verma · Accepted solution]

Your serial number is 24 Digit long all numbers, or does it contain any letters as well?

You may try installing the product again and then try, click here to  Download Photoshop Elements | 14, 13, 12, 11, 10, Download Adobe Premiere Elements 14, 13, 12, 11, 10