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Complimentary subscription Adobe XD

New Here ,
Mar 07, 2023 Mar 07, 2023

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Hello team,

 

I have received Complimentary subscription of 9 months from Coursera "As a learner in the Google UX Design Certificate, you have a complimentary 9-month subscription to the Single App plan of Adobe XD, which enables unlimited features like sharable prototype links, collaboration, and more. Remember, you must complete Course 1 of the Google UX Design Certificate to be eligible for this offer."

 

Once downloaded, Adobe XD screen asks to choose the Paid Subscription plans.

 

Can you please resolve?

Regards

Prachi

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Activation , Installation

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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did you get something from coursera to redeem your adobe subscription?

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New Here ,
Mar 07, 2023 Mar 07, 2023

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yes

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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and did you redeem it?

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New Here ,
Mar 07, 2023 Mar 07, 2023

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I did not get anything to redeem 

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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LATEST

contact adobe support.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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Prachi, sorry for any confusion. Please choose the paid plan you would like to utilize after the 9 months you are using through Coursera expires. If you would like help with the process, then please don't hesitate to begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

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