continuous Application Manager download

[edithk34701750]

Hi,

as soon as I startup Adobe Acrobat the notice appears that I have to quite or download the application manager. I can't startup Acrobat anymore. The application Manager has been downloaded several times now and Acrobat has been reinstalled. But I stil can't use Acrobat. All other programs start perfectly...

Who knows how to solve this problem?

[arij2010]

OS ?

[edithk34701750]

Mojave (10.14)

[arij2010 · Accepted solution]

Try this :

1 - Quits All Adobe background processes from the activity monitor:

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2) Delete these folders :

[MacHD]/Applications/Utilities/Adobe Application Manager

[MacHD]/Applications/Utilities/Adobe Creative Cloud

[MacHD]/Library/Application Support/Adobe/OOBE

[MacHD]/Library/Application Support/Adobe/SLStore

[MacHD]/Library/Application Support/Adobe/SLCache

[MacHD]/Users/Your_session/Library/Application Support/Adobe/AAMUpdaterInventory

[MacHD]/Users/Your_session/Library/Application Support/Adobe/AAMUpdater

[MacHD]/Users/Your_session/Library/Application Support/Adobe/OOBE

3) Empty the trash .

4) Download CC desktop from this link and install it

https://www.adobe.com/fr/creativecloud/desktop-app.html

[edithk34701750]

Many thanks, arij2010. Problem solved!