Copy link to clipboard
Copied
Hallo,
I bought Lightroom 6, cca month ago. Every single day, after I start my computer, Creative Cloud crashes and I must reinstall it and again and again set serial number.
I am really not ok with that style of Lightroom use.
I tried to install Creative Cloud first, next time I tried Lightroom first. I tried to instal Lightroom 6 and CC too.
Please, what can I do to use Lightroom correctly?
Thanks ...
Eva Bartova
Copy link to clipboard
Copied
Hi evab87443029,
I understand that you are not able to use your Adobe product because you keep getting an error for Creative Cloud Desktop app. Please refer the below link.
Adobe Creative Cloud, needed to resolve this problem, is missing or damaged
You may also Contact Customer Care and you will be assisted in this regards.
Thanks
Himanshu
Copy link to clipboard
Copied
Hi,
thanks for answer. I did that every day - reinstall or repair Creative Cloud. But next day there is a problem again.
Copy link to clipboard
Copied
HI evab87443029 ,
Please try giving full Read and write permission to your Adobe folders.
Windows:
C:\Program Files (x86)\Common Files\Adobe
C:\ProgramData\Adobe
MAC:
/library/application support/Adobe
~/library/application support/Adobe
Regards
Himanshu