Creative Cloud Desktop not working?

[HandsomeDragon]

I can't download any updates or apps because it all goes through Creative Cloud. When I open creative cloud I see the spinning loading bar on the window, and the the spinning bar goes away

and its just a blank window. Just...blank.

Does anyone know how to fix this? Please help. It was working months ago, I've been so into After Effects (learning) that I haven't realized.

My operating system is Windows 8, 64 bit.

Please and thank you.

[Sumit Singh · Accepted solution]

Delete the opm.db file.

1. Close the Creative Cloud application if it's running. 
2. Navigate to the OOBE folder.
   Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
   Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
    
3. Rename the opm.db file to opm_old.db 
4. Launch Creative Cloud

[HandsomeDragon]

Sir, you are...awesome. Thank you VERY much.

Best,

Kenny

[HandsomeDragon]

It worked. I don't know if I was clear, sorry. Haha!

[David__B]

Thanks for letting us know Kenny