Creative Cloud for Teams - Tips and Tricks

Report · Feb 18, 2017

Things to Know

Any/All admins can assign or unassign the seats in an account from their admin console

An admin can’t use the Creative cloud apps unless he assigns himself a seat
Users have to be signed to the CC desktop app in order to use the CC apps as paid/activated version

Users get 100 GB of cloud storage with CC all apps and 20 GB with single app subscription

Named user license’s activation works with the user’s Sign in to CC desktop app
No sign in is required in case of Device licenses as the apps are deployed directly to the computers

Things to do

Admins: Manage your Creative Cloud for teams membership

• www.adobe.com > sign in > Click Manage Team. Here, you can access All licenses, Active users, Pending users and Unassigned licenses

• Accordingly assign, unassign, revoke invite, resend invite to the users

Under the “Admin tools”, click “Administrators” tab: From here, primary admin can add more secondary admins to the account

Navigate to www.adobe.com > sign in > click Manage Team > Under “Admin tools”, click “Administrators” tab > click Change

For updating the credit card details:
Open www.adobe.com > sign in > click "Manage Account”
On the next page click "Plans and Products"
Click "Manage Plan" under "Creative Cloud for team”
On the next page, scroll down and click "Edit payment details" under "Payment details”
It will populate the credit card details > Change and update the new credit card details

Users:

Accept invite that you will receive in email once admin assigns you a seat in the account
Users will need a password to accept the invite and for which, their email id has to be registered with Adobe. Use the following steps for registration:

• Click the sign in tab at top right corner

• On the sign in windows, just below sign in tab, click “Get an Adobe id”

• Enter your details, set a password and get registered

Download and install the CC desktop app from http://www.adobe.com/in/creativecloud/desktop-app.html
Once the CC desktop app is installed, sign in to it with the email id that is added to the account by admin
You can use CC desktop app for installing all/any Creative cloud apps

Things not to do

Below are the things which shouldn’t be tried by the admins and need to contact Adobe support for them

• Complete or partial cancellation of the Creative Cloud team accounts

• Change of team/organization name

Users shouldn’t be signed in with the admin’s email id to the CC desktop app
Storage space can’t be revised beyond 100 GB and 20 GB in case of all apps and single app subs
With a seat assigned to a user, apps can’t be used simultaneously on two devices
Users don’t get the “manage team” option in their Adobe account and also can’t assign/unassign the seats

Policy Violation

The Adobe communities often consist of users who expect a certain degree of courtesy and professionalism. You must use the Services responsibly
A user can max install the apps on two machines but will be able to use them on a single machine at a time

• Copy, modify, sub license, or resell the Services, Software, or content

• Enable or allow others to use the Service, Software, or content using your account information

Admins shouldn’t access the user’s account, libraries and cloud storage in their absence
On successful cancellation of the CC account within 14 days of purchase, you get a full refund. Should you cancel after 14 days, your payment is nonrefundable

Adobe Community