Creative Cloud installation failed error 702

[HalfMoon276]

Hello

I mistakenly followed someone's advice to clear up my Photoshop scratch disk and accidentally uninstalled my Creative Cloud. However, I have tried everything to reinstall Creative Cloud and keep getting the error 702.

Before you ask, yes I have tried the terminal code sudo chmod 1777 /tmp/ but all I get is "No such file or directory." I tried restarting my MacBook, downloading Cloud Cleaner, and using first aid on my disk utility. I have contacted both Adobe and Apple support teams and nothing is working. Please help me if you can, Thank you!

[kglad]

you should backup your data

restore your mac

update your mac

install the cc app and use it to install adobe apps

restore your data 

[Shivangi_Gupta]

Hi Alyssa27231811888u,

We appreciate you reaching out. I understand you are getting 702 while installing Adobe Creative Cloud. Have you followed the steps listed in this article? https://adobe.ly/41owaLR

Let us know. 

^SG

[CHING YI35660531x7ke]

Hi, do you solve this problem? I have the same problem... 

[Shivangi_Gupta]

Did you try the steps in the article I shared above? @CHING YI35660531x7ke

Let me know if you have any questions.

^Shivangi

[kglad]

@CHING YI35660531x7ke 

if the link doesn't help,  what caused the problem?

[HalfMoon276 · Accepted solution]

So I forgot to post that I solved the problem a few months ago. I figured out that I needed to restore the private/tmp via on the terminal since no one could locate it on my computer. Here's the code that I typed in

cd /System/Volumes/Data/private

sudo rm "FILENAME"

sudo mkdir tmp

sudo chown root:wheel tmp

sudo chmod ugo+rwx tmp

sudo chmod +t tmp

Then I rebooted my computer and it was fixed.

[kglad]

@HalfMoon276 

thank you for posting your solution.  maybe it will help @CHING YI35660531x7ke