Copy link to clipboard
Copied
hi! i´m in the trial of adobe after effects, i have installed the cretive cloud app, but when y restart my computer and trying to enter in the creative cloud, a message show up and says that creative cloud is not installed or it is damaged.
sorry for my bad english
thanks
Copy link to clipboard
Copied
Please refer below link:
Error: "Adobe Creative Cloud is needed to resolve this problem"
Let us know if you need further assistance.
Copy link to clipboard
Copied
im try this, im think finally works, but when i restart my computer the message show ups again
Copy link to clipboard
Copied
Hi lucasd93146626,
Please follow the steps mentioned in the link and install the Creative Cloud desktop app using the link which is mentioned in this forums thread. Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Please let us know if this helps you or if any further assistance is required. Thanks!
Regards
Himanshu Gupta
Copy link to clipboard
Copied
Hi Lucasd93146626,
Kindly Contact Customer Care if the above mentioned steps have not helped.
Feel free to update the thread for any query.