Creative Cloud keeps signing me out - minutes after logging in

[Daniel265557429e2i]

Hello everyone,

for a couple of days the apps have kept signing me out, now already after a few minutes at most. Super annoying. None of the suggested solutions worked 

I guess it has to do with the latest Windows 11 update because the problems started the day after. I didn't change anything else.  

What can else I do? 

[kglad]

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

[Daniel265557429e2i]

Thank you for all the suggestions! 

This step solved the problem after all (waited a day to be sure) 

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

[Daniel265557429e2i]

Meant to quote the repar step only 😄 

[kglad]

@Daniel265557429e2i, did you mean to say that the repair step fixed the problem?

[Daniel265557429e2i]

Yes exactly, I was a bit too quick to reply but couldn't find an "Edit" button on here. Hence the errors in the original post as well. 

[kglad]

great!  glad to hear the problem's resolved (and that you were able to fix it without too much trouble).

NOTE: if the problem recurs periodically (esp, after computer restart), something on your computer (eg, av, antimalware, cleaner, defragger etc) is corrupting or removing your credentials.

[Jeffrey_A_Wright]

Daniel, in addition to Kglad's suggestion, can you let us know if an organization manages any of the software or logins on the computer?  I am showing you are using an individual educational membership.  

You did a great job of choosing an e-mail address not managed by the educational organization, but if you have previously logged into a membership provided by them, then it could block you from utilizing an individual membership on the computer.  The steps listed in https://community.adobe.com/t5/download-install-discussions/unexpectedly-signed-out-of-adobe-applica... will fail in these circumstances.

[Nikala]

Meaning either your accounts been hacked or your login credentials are
invalid

nikala samuel