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ballyd
ballyd
Participant
October 1, 2015
Question

Creative Cloud Not Installing Update

  • October 1, 2015
  • 2 replies
  • 413 views

For more than a week now I have been notified of an update to Creative Cloud. But when I try installing it, the screen, shown below, remains like that for as long as I have the Application open. In the meantime, I do not have the use of the Application Manager. I really need to have this matter resolved now. I use Windows 7.

This topic has been closed for replies.

2 replies

Pattie-F
Pattie-F
Legend
October 2, 2015

moving  to Creative Cloud Download & Install

Kanikas
Kanikas
Legend
October 1, 2015

HI,

Close the following process from the Task manager , reboot your machine and try installing the update again .

Processes :-

  • Creative Cloud.exe
  • Adobe CEF Helper.exe
  • Adobe Desktop Service.exe
  • AdobeIPCBroker.exe
  • Adobe Installer.exe
  • AdobeUpdateService.exe
  • AdobeServiceInstaller.exe
  • CreativeCloud(URIHandler).exe
  • AAM Updates Notifier.exe
  • CCLibrary.exe
  • node.exe
  • CoreSync.exe

 

Hope this resolves your issue .

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