Creative Cloud Not Installing Update

[ballyd]

For more than a week now I have been notified of an update to Creative Cloud. But when I try installing it, the screen, shown below, remains like that for as long as I have the Application open. In the meantime, I do not have the use of the Application Manager. I really need to have this matter resolved now. I use Windows 7.

[Kanikas]

HI,

Close the following process from the Task manager , reboot your machine and try installing the update again .

Processes :-

• Creative Cloud.exe
• Adobe CEF Helper.exe
• Adobe Desktop Service.exe
• AdobeIPCBroker.exe
• Adobe Installer.exe
• AdobeUpdateService.exe
• AdobeServiceInstaller.exe
• CreativeCloud(URIHandler).exe
• AAM Updates Notifier.exe
• CCLibrary.exe
• node.exe
• CoreSync.exe

Hope this resolves your issue .

[Pattie-F]

moving  to Creative Cloud Download & Install