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Creative cloud username password help

New Here ,
Oct 12, 2017 Oct 12, 2017

I need help finding my password for my username in order for me to update my creative cloud.

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Oct 12, 2017 Oct 12, 2017

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902

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Community Expert ,
Oct 12, 2017 Oct 12, 2017

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902

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New Here ,
Dec 16, 2025 Dec 16, 2025

I'm trying to execute an esignature but have forgotten my password. Please assist.

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Community Expert ,
Dec 16, 2025 Dec 16, 2025

1 - this is a public forum, nobody here can see your account... even Adobe employees can't see your password

 

2 - most programs have a 'forgot my password' option to send an email to your registered address

 

3 - what program are you using?

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Community Expert ,
Dec 16, 2025 Dec 16, 2025
LATEST

@eric_6016 

 

is that an acrobat pro question?

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