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Creative Cloud won't load apps

New Here ,
Mar 10, 2022 Mar 10, 2022

Please help.  I have uninstalled and reinstalled Creative Cloud and the main dashboard opens fine but when I click OPEN on an app (Audition/Premiere Pro) nothing will load.  Just click the button and nothing happens.

 

Again, I've restarted computer, uninstalled/installed program.  What else can I do?

TOPICS
Creative Cloud , Installation
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Community Expert ,
Mar 10, 2022 Mar 10, 2022

Does your computer meet the minimum specs for those apps?

If so, did you use the Cleaner Tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Adobe Employee ,
Mar 10, 2022 Mar 10, 2022

Hi shootermcg2,

We're sorry for the trouble. Do you get this issue with all the applications installed or some specific ones? 

Let us know. We'll look into this.

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New Here ,
Mar 11, 2022 Mar 11, 2022
LATEST

What is your OS ? If on Mac you may need to restart and wait for awhile before you can install any app.

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