Creative Suite 5.5 Activation issues

[conrad_3488]

My trusty PC (windows 7) of 15 years has finally retired. I got myself fancy new one with windows 11. I want to install my Adobe Creative Suite 5.5 onto new machine, I have disks, serial numbers, certificates the works and everything goes well accepts serial number as correct but once the programe launches says my serial number is invalid and the only way I can carry on working is if I say use as trial. Have done everything uninstall, clean with adobe creative cloud cleaner, reinstalled you name it, I've done it still getting message, please help.

Installation

[kglad]

you can contact adobe support and ask if your serial number has been invalidated.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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