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Cretive cloud error

New Here ,
Jan 27, 2020 Jan 27, 2020

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Screenshot_20200127-122648_Messenger.jpg

 

As i open the app it immediately shows this error.. 

Has anyone seen this before? What can i do to fix it?

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Creative Cloud

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Community Expert ,
Jan 27, 2020 Jan 27, 2020

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Please try the following steps below:

  • Sign out from the Adobe Creative Cloud desktop application (Sign in and sign out to activate Creative Cloud apps)
  • Browse to the location: [System Drive]:\ProgramData\Adobe
  • Rename the 'SLStore' folder to 'SLStore_old'
  • Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
  • Rename the 'SLCache' folder to 'SLCache_old'
  • Sign in to the Adobe CC desktop app
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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