CS5 Old laptop/new laptop

[nannettep30557747]

Hi, I currently have CS5 running on my Mac Book Pro and this laptop has crashed (2009). I am planning on purchasing new Mac Book Pro in a couple of days.

I do not have disc or serial number from original. Any advice on how to move it to new laptop? Is this possible?

[SJRiegel]

If you registered your software, you can go onto your adobe.com account and get the serial number. It should also be there if you bought it directly from Adobe. Once you have the serial number, you can download the software and activate it with the number. 

It's good to keep in mind for the future that when you purchase software, you are buying a license to use it.

What you are really paying for is that serial number (it verifies your license) - so be sure to safeguard those numbers.

On the other hand, if you subscribe to the Adobe Creative Cloud, there are no serial numbers - All the software still resides on you computer, but you just have to log in with your Adobe ID to use the software.

[Srishti Bali]

Moving to Downloading, Installing, Setting Up​

Regards

Srishti

[John T Smith · Accepted solution]

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

Download & Install instructions https://forums.adobe.com/thread/2003339

-and many help and download links https://helpx.adobe.com/download-install.html

-kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help

-you will need to enter your original serial number during install for non-Cloud programs

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

--Adobe has a workaround to Apple's problem of not maintaining backward compatibility

--help links and Adobe solution to Apple's problem in this message https://forums.adobe.com/thread/2301916