Hi Adobe Community,
I have just received my CS6 Master Collection and installed into my 32bit Win7 PC.
All the compontents installed well except Acrobat X.
It failed install to my PC.
The following is the log:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 23 warning(s)
WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW066: OS requirements not met for {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {0E0AA043-65AC-4A20-AAD6-9B4C7667309B} AdobeColorEU CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {26F763C9-076F-473D-9A0E-4050C973737C} AdobeColorJA CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {42C0738D-8D50-45B7-BC51-4BC609133E3A} AdobeColorNA CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {94FEA41F-7345-429F-AA31-5C615F24CE29} Adobe WinSoft Linguistics Plugin CS6 1.3.0.0
WARNING: DW066: OS requirements not met for {784B5277-7B8A-4058-8F5D-A146F8BA5F7B} Adobe Hunspell Linguistics Plugin CS6 1.0.0.0
WARNING: DW066: OS requirements not met for {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0
WARNING: DW066: OS requirements not met for {F48E8FE8-8D40-1014-8129-D1C5ABFD087E} Adobe InDesign CS6 Application Base Files2 8.0.0.0
WARNING: DW066: OS requirements not met for {B8CD128B-8D40-1014-B944-C86071713DAE} Adobe InDesign CS6 Application Feature Set Files 8.0.0.0
WARNING: DW066: OS requirements not met for {AA9DC298-8D46-1014-853D-9FC0306FBFCE} Adobe InDesign CS6 Common Base Files 8.0.0.0
WARNING: DW066: OS requirements not met for {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW066: OS requirements not met for {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0
WARNING: DW066: OS requirements not met for {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0
WARNING: DW064: Memory requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0
WARNING: DW065: Display requirements not met for {A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E} Adobe Dreamweaver CS6 12.0.0.0
WARNING: DW064: Memory requirements not met for {E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4} Adobe Prelude CS6 1.0.0.0
WARNING: DW064: Memory requirements not met for {CFB770D7-8D43-1014-922B-CC2715FADE3F} Adobe InDesign CS6 Application Base Files 8.0.0.0
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1635 - This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
MSI Error message:
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
-------------------------------------------------------------------------------------
System Requirements
Is there anyone can suggest a way to install it in my PC, please?
Best,
Leo
1 Correct answer
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