Copy link to clipboard
Copied
I've been using this for 2 years now and all the sudden today it pops up that the serial has expired?? This is supposed to be a lifelong copy what the heck Adobe? I've got designs to make for freelance contracts! Fix this please. Between my fiancee and myself we own 2 master collections and a web premium, not to mention I run the graphics department of a nationwide home improvement chain. The sooner this can be fixed the better. Please and thank you. (Love your products just very surprised/annoyed by this.)
Yeah I got it from the Academy of Art University. Contacted them and they said it had a 'validity'. When I asked to define that they said it expires. So looks like it's off to call the school
**Update**
Upon logging into the student portal it appears they are switching to giving away creative cloud memberships, so looks like I'll be upgrading to that. Problem solved I guess, but now I wonder if I'll have that software after graduation or not :S
Copy link to clipboard
Copied
pixelbruin Thanks for keeping us all in the loop!
Copy link to clipboard
Copied
Lots of silence going on here. Any updates on getting these licenses restored?
Copy link to clipboard
Copied
When CS6 prompted me for my login information I complied. That seemed to open the apps again, but for how long, I wonder. <kirkmode>But. For. How. Long.</kirkmode>.
Copy link to clipboard
Copied
We regret the recent confusion regarding the Academy of Art University (AAU) and Adobe’s software term usage agreement for Adobe’s Creative Suite applications.
Under the current contract between AAU and Adobe, Creative Suite software licenses are valid for the period of enrollment at AAU only.
As a courtesy to recent Academy graduates and alumni, AAU is providing a license extension of Adobe Creative Suite 6 (CS6) to students who attended AAU between May 1, 2012 and September 1, 2014, and received a CS6 license during that period of time. This license extension is being offered free of charge and will be valid through December 31, 2015. There is also an option to purchase a first-year discounted version of the new Adobe Creative Cloud membership.
Please call the AAU online helpdesk at 1-888-431-2787 for more information/assistance.
Copy link to clipboard
Copied
Great news for alumni but what about staff?
Copy link to clipboard
Copied
I attended in the Spring Semester of 2012.
(facepalm)
All I want is my license reinstated so I can get back to work. There was no confusion with this up until a month ago, so for two years, everything has been just fine.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now