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1

CS6 Master Collection Serial Key Expired???

Community Beginner ,
Sep 08, 2014 Sep 08, 2014

I've been using this for 2 years now and all the sudden today it pops up that the serial has expired?? This is supposed to be a lifelong copy what the heck Adobe? I've got designs to make for freelance contracts! Fix this please. Between my fiancee and myself we own 2 master collections and a web premium, not to mention I run the graphics department of a nationwide home improvement chain. The sooner this can be fixed the better. Please and thank you. (Love your products just very surprised/annoyed by this.)

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correct answers 1 Correct answer

Community Beginner , Sep 08, 2014 Sep 08, 2014

Yeah I got it from the Academy of Art University. Contacted them and they said it had a 'validity'. When I asked to define that they said it expires. So looks like it's off to call the school


**Update**

Upon logging into the student portal it appears they are switching to giving away creative cloud memberships, so looks like I'll be upgrading to that. Problem solved I guess, but now I wonder if I'll have that software after graduation or not :S

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Community Beginner ,
Sep 29, 2014 Sep 29, 2014

pixelbruin Thanks for keeping us all in the loop!

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Community Beginner ,
Oct 16, 2014 Oct 16, 2014

Lots of silence going on here. Any updates on getting these licenses restored?

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Community Beginner ,
Oct 16, 2014 Oct 16, 2014

When CS6 prompted me for my login information I complied. That seemed to open the apps again, but for how long, I wonder. <kirkmode>But. For. How. Long.</kirkmode>.

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Adobe Employee ,
Oct 16, 2014 Oct 16, 2014

We regret the recent confusion regarding the Academy of Art University (AAU) and Adobe’s software term usage agreement for Adobe’s Creative Suite applications.

Under the current contract between AAU and Adobe, Creative Suite software licenses are valid for the period of enrollment at AAU only.

As a courtesy to recent Academy graduates and alumni, AAU is providing a license extension of Adobe Creative Suite 6 (CS6) to students who attended AAU between May 1, 2012 and September 1, 2014, and received a CS6 license during that period of time. This license extension is being offered free of charge and will be valid through December 31, 2015.  There is also an option to purchase a first-year discounted version of the new Adobe Creative Cloud membership.

Please call the AAU online helpdesk at 1-888-431-2787 for more information/assistance.

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Community Beginner ,
Oct 16, 2014 Oct 16, 2014

Great news for alumni but what about staff?

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Community Beginner ,
Oct 16, 2014 Oct 16, 2014
LATEST

I attended in the Spring Semester of 2012.

(facepalm)

All I want is my license reinstated so I can get back to work. There was no confusion with this up until a month ago, so for two years, everything has been just fine.

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