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Trying to update CS6 using Adobe Application Manager. Tried several times, always fails with "update is not applicable", error code U44M1P28. Running win7-64.
Any suggestions?
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Hi Mir_aculix,
If you have perpetual license , you may try this:
What Adobe software do you have installed? The U44M1P28 error indicates the base product is not installed.
You might try downloading the updates directly from http://www.adobe.com/downloads/updates/
If you Creative cloud subscription, then you can try this:
Run the cleaner tool to uninstall http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You can download the CC App from www.creative.adobe.com & then reinstall the product. It will be updated, next time onwards you can update from here.
Please refer to http://forums.adobe.com/message/5308799
These informations might be useful for you. Feel free to message or post any query regarding this.
Regards,
Rajshree
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I am not a cloud subscriber. Originally, I had CS5 installed on my PC and earlier this year I upgraded to CS6. Following your suggestion, I downloaded the update, ran it, but failed, this time with U44M2P28.
Any other suggestion?