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da erro toda hora

New Here ,
May 31, 2022 May 31, 2022

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diz que meu hardware aguenta os aplicativos mas não ta funcinando ta crachando ta travando ja desisti de usar to usando outro sistema ja de GRAÇA, fui falar com canal de ajuda consultoria me deixaram falando sozinho sendo que em neium momento fui grosseiro

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Community Expert ,
May 31, 2022 May 31, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the support link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the support link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
May 31, 2022 May 31, 2022

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Unfortunately, I don't read Portuguese so I don't understand your screenshots.

 

Crashes are not normal or expected behavior. 

Which operating system do you have?

Are your computer's graphics drivers updated from the card manufacturer's website?

Which anti-virus and firewall do you have?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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