Deleting Files

[danielw82568843]

How do you delete files in the CC when accessing from a web browser?

Thanks

[John T Smith]

Do you want to delete FILES (such as pictures) or do you want to uninstall the programs?

If you mean programs, read below

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928

[danielw82568843]

Hi, I'm trying to delete pictures. Thank You

[John T Smith]

I do not use Cloud storage of any kind so I can't answer your question

[thatsmauri · Accepted solution]

Hi danielw82568843,

when you go to the Adobe.com home page while logged in, you should see a big box with an area
in it called "ASSETS". Under it are various links - such as "Libraries", "Creative Cloud Files" and
more.

• Click on Creative Cloud Files​ and you should see all your files, saved in the Creative Cloud.
• On every file, there should be an upside down arrow symbol in the right bottom corner. Click on
  that and choose "Archive" from the list.
• A window will now pop up, stating "Selected item(s) will be moved to the archive. Visit the Archive
  to permanently delete them from your account.". Accept by clicking the blue button.
• On the left hand side navigation, click on "Archive" and it will take you to the files that you have
  archived so far.
• Now, when you click on the checkbox next to a file, two options will show on top (inside the grey row):
  "Permanently Delete" and "Restore".

You know what to choose Press "Permanently Delete". A window will pop up once again, asking you,
if you really want to delete that specific file. If you're sure, press the red button and it's deleted.

Please let me know if this helps.

Kind Regards,
Maurice