Download & Install on Windows 7

New Here ,
Sep 01, 2022 Sep 01, 2022

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  • My old computer's OS is Windows 7
  • Remaining, free, storage space: 41.2 GB, out of 231 GB
  • When I click on the downloaded AI Illustrator Set up Icon on my desktop, a window with the following message appears:
    Illustrator is not yet available for your device (Error Code: 405)
    Questions:
    Does my computer have enough free storage space to install AI from the Creative Cloud?
    If not, can I cancel my two days old subscription (I am in the trial period), sign up again, and try to install AI from the Creative Cloud when I have a new computer, any time?
    Thank you for your advice.

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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The recent version of Illustrator dosen't support Windows 7.

You can download older versions from here: https://prodesigntools.com/tag/ddl

 

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New Here ,
Sep 01, 2022 Sep 01, 2022

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Thank you very much for your advice!

Best,
Hanne

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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IF/When you do have a download, be sure to copy it to AT LEAST one external device
-you should ALWAYS keep a copy (or two!) on an external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a CD or DVD
-plus a text file containing your serial number if you have a serial number program

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New Here ,
Sep 01, 2022 Sep 01, 2022

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Thank you for your suggestions!

Best,

Hanne

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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cc 2019 was the last cc version compatible with win 7 (with sp1).  

 

you can download the installation file here, All the New Adobe CC 2019 Direct Download Links, Now Available! | ProDesignTools

 

select 64 or 32 bit according to your os.

 

follow the directions (esp, step 1)

save the install file. it won't remain online.

thank jim @ prodesigntools.com

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New Here ,
Sep 01, 2022 Sep 01, 2022

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Thank you for your helpful comments!

Best,

Hanne

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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you're welcome.

 

are you running ai ok?

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