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Download Assistant Unsupported 16 -bit Application error (Windows 7 64 bit)

Guest
May 19, 2012 May 19, 2012

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I cannot download CS6 Master Collection.

Air Installer gives me an error even when I run as administrator.

errorMessageAir.png

Download assistant won't install because Windows 7 64 bit recognizes it as a 16 bit app.

I believe that if I were given a link to a direct download, like an FTP link, that would possibly circumvent the problem with Air and Download Assistant.

errorMessage.png

Please advise.

sheff[at]sheff.com

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LEGEND ,
May 19, 2012 May 19, 2012

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Have you tried to install AIR manually before running the install?

Mylenium

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Guest
May 20, 2012 May 20, 2012

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The first dialog box is the error I receive when I attempt to update AIR.

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New Here ,
Aug 25, 2013 Aug 25, 2013

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Is there a solution?

file.air Run NO PROBLEM

file.exe Run PROBLEM

Screen Shot:

ss.png

My Flash version & System:

flash.png
os.png

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