• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
15

Download Creative Cloud on new PC in Russia

New Here ,
Oct 07, 2023 Oct 07, 2023

Copy link to clipboard

Copied

Hello!

I pay for an Adobe plan for more than 2 years, I use it on my iMac.
Few days ago I bought a MacBook and I wanted to download Creative Cloud so I can use all the apps in my subscription on new laptop also.
But (I suppose) because I live in russia — the website won't let me download Creative Cloud or ANY programs from my plan. It just won't open the download page, even with VPN (before it worked with VPN)…

Is there any chance u can help me?
Or should I travel to another country just to download Creative Cloud? 😉

P. S.
I tried to airdrop Creative Cloud or other app-files from iMac to MacBook, but it won't open on MacBook (smart move Adobe haha)

Thanks a lot!
TOPICS
Creative Cloud , Installation

Views

319

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 07, 2023 Oct 07, 2023

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials


Votes

Translate

Translate
Community Expert ,
Oct 07, 2023 Oct 07, 2023

Copy link to clipboard

Copied

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2023 Oct 09, 2023

Copy link to clipboard

Copied

Thanks a lot!
That worked!! yay

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 09, 2023 Oct 09, 2023

Copy link to clipboard

Copied

LATEST

you're welcome.  (and thanks for the follow-up.)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines