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you are not seeing where it is downloading? did you check the download page of your browser? And which are you using?
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i had check the browser download! but the download do not start!
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Carla Bispo do you have the Creative Cloud Desktop application installed? If so you can begin the install process from there. You can find more details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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HI Jeff! I do download through the CC Desktop. But i can't the software in my MAC and i can't start affter effects free trial. I need this help!
See the attach,please!
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Carla from the image you have posted it would appear After Effects CC is installed. Please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open After Effects CC.
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Hi Jeff! The After Effects is not anywhere on my desktop!
The AE is not anywhere on my desktop. Have searched all over. But the launch CC says that it was updated. But I do not encounter. Neither can download a new version. The confusion started when I upgraded my Mac to OS X MAVERICKS. Before upgrading I had the AE installed. After I uninstalled to try to fix the bug of OS x M, and update the new version, but it did not work, then I delete the icon and the AE program. Now I can not install AE. I still need this help!
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Carla please make sure you meet or exceed the system requirements for Adobe After Effects listed at http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-effects.html.
If you continue to face difficulties with being able to initialize an installation then please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
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Thanks, i'm trying
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There's a big blue button at the top that says, "Download Trial". It might do what you want... as long as your machine meets the basic system specs for AE. If your machine won't cut it, it won't work.
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Hi! I had started just in blue boton. rigth. my question is: i don't see the donwload, the download do not start!