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Download Issues - Creative Cloud Photography

New Here ,
May 30, 2020 May 30, 2020

I've just purchased a 2nd hand macbook pro running OS X Yosemite 10.10.5

I have a subscription to the photography plan

Adobe won't let me download photoshop - do I need to upgrade my OS or is there an older version of PS I can download (I don't mind).

 

Thank you.

Ged

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Creative Cloud , Installation , New user
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Community Expert ,
May 30, 2020 May 30, 2020

Hi there,

 

Yes for the latest version of Photoshop you will have to upgrade the OS to atleast High Sierra. See the following for complete details on system requirements

https://helpx.adobe.com/photoshop/system-requirements.html

 

-Manan

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LEGEND ,
May 30, 2020 May 30, 2020

What Model year is the older Mac you bought?

 

As above you need to upgrade the OS to atleast 10.13.x.

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Community Expert ,
May 30, 2020 May 30, 2020
LATEST

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Requirements vary by product & platform.

 

Creative Cloud Desktop app needs macOS Sierra (10.12) or higher.  However, Photoshop, Lightroom Classic & Lightroom CC need macOS High Sierra (10.13) or higher.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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