I ordered Adobe Photoshop Elements 10 & Adobe Premiere Elements 10 back in Nov2011. I downloaded both to learn I needed the 64 bit version. When I had time I downloaded Photoshop Elements 64 bit and got my project done. Now I went back to get my 64 bit version of Premiere but the link no longer works. On the order it says you can re-download anytime. I sign in to my Adobe Account, go to Order History, hover over download - I see the address in my browser status bar at bottom left. When I click on download the the status bar displays the yellow triangle with the warning message 'page error' when you expand the message it indicates a address is not working. I tried turning my firewall off - didn't have to do that before - but same message. There must be a link where paying customers can get the proper download? Everything I find is for the trial version. Is there a link? Why do the links in the order e-mail expire? Thanks in advance!
Hi Jeff, thanks for the reply. There is not an alternate link on the e-mail. If you can post it I will try. I was hoping there would be an alternate. I have not tried to use another browser.
OK, I finally worked around the issue. Right click on the word download – then select open in new window. Not sure why this worked – but it did. Jeff, the alternate download option does appear on the second page that loads AFTER you get past the initial download link. Though once I got there I was able to use the primary download for 64 bit. Thanks all for looking at this. J potter, try this and see if it helps.
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