download windows version for mac -mistake

[dobwad]

how do i get the correct download or open the .exe file on my mac OS10.6? I seem to have downloaded the wrong one or am I making a mistake?

[Manish-Sharma]

No, exe file cannot be executed on Mac.

If you have pruchased the software for windows then you need to contact adobe support to get the platform swap, they will provide the new serial number and media to istall the application on mac.

for details:-kb2.adobe.com/cps/405/kb405819.html

and if you have downloaded the triall then re-download for the Mac

[dobwad]

I don't have a phone. How can I connect with customer service to fix this?thx, Eric.

[Manish-Sharma]

this might help.....link for chat support

http://www.adobe.com/support/chat/ivrchat.html