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Community Beginner ,
Nov 04, 2013 Nov 04, 2013

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everytime i go to hit the download button it just takes me to the cloud and says i have that app?

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correct answers 1 Correct answer

Community Beginner , Nov 04, 2013 Nov 04, 2013

all good figured it out. thanks for the help though

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Community Beginner ,
Nov 04, 2013 Nov 04, 2013

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and does not start the download, am i missing something?

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LEGEND ,
Nov 04, 2013 Nov 04, 2013

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I'm not understanding your message. It says you have already downloaded After Effects, but you can't launch AE from your start menu (Windows) or Applications folder (Mac)? Could you show some screenshots, please?

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Community Beginner ,
Nov 04, 2013 Nov 04, 2013

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no it does not say i have downloaded, just when i go to hit the download button, instead of downloading like it should, it will take me to the apps and tell me i have it updated, but i do not even have the program in my system yet

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Community Beginner ,
Nov 04, 2013 Nov 04, 2013

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all good figured it out. thanks for the help though

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