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Downloaded the app says installation complete try to launch app nothing happens any ideas please.

New Here ,
Sep 18, 2015 Sep 18, 2015

I have downloaded the trial app of adobe photoshop but the app launch fails to launch! any ideas please.

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Adobe Employee ,
Sep 18, 2015 Sep 18, 2015

Hi,

Is there any error messages that shows up when you launch the app, if yes please mention that or attach a screen shot it.

Regards,

Bani

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New Here ,
Sep 18, 2015 Sep 18, 2015

NO ERROR MESSAGES OR ANYTHING I CLICK ON IT BUT NOTHING HAPPENS. INSTALLATION COMPLETE CLICK  LAUNCH APP BUT LITERALLY NOTHING.

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Adobe Employee ,
Sep 18, 2015 Sep 18, 2015

Please mention the version of Photoshop you've installed and also mention the operating system of you computer.

Regards,

Bani

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New Here ,
Sep 18, 2015 Sep 18, 2015

IMG_0554.JPG

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New Here ,
Sep 18, 2015 Sep 18, 2015

UM TOTAL BEGINNER HERE BUT PC IS VISTA AND PHOTOSHOP CS6?  SORRY

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Adobe Employee ,
Sep 18, 2015 Sep 18, 2015

Hi Sally,

Photoshop CS6 will not work on Windows Vista as it is not compatible,please check the system requirements in the below link:

System requirements | Photoshop

This is the reason the app is not launching.

Regards,

Bani

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New Here ,
Sep 18, 2015 Sep 18, 2015

OH NO DOES THAT MEAN I CANT USE PHOTOSHOP AT ALL?

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Adobe Employee ,
Sep 18, 2015 Sep 18, 2015

Hi Sally,

You can use Adobe Photoshop CS6 but on a different Operating System, Windows Vista is a non supported Operating system hence you'll not be able to use Photoshop on this.

Regards,

Bani

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New Here ,
Sep 18, 2015 Sep 18, 2015
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OK THANK YOU SO MUCH FOR YOUR HELP.....WILL TRY ON MY LAPTOP THATS WINDOWS.

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