During install of cs6 master collection it complains the serial is not valid.

[Guest]

It is registered in my adobe id, but regardless it refuses to install.

[VarunS-NrjXZ4]

Hi Sander

Kindly refer : Error "The serial number is not valid for this product" | Creative Suite

Thanks

Varun

[Guest]

Ow, a language thing is it ?

The master collection is for UK, I'm on NL..

"

The following language-specific software installs two language packs. Each line represents a new language group. You can serialize from either language in the pack. You don't get an invalid serial number error if you install in one language and serialize in the next.

• en_US (Universal English)\en_GB (International English)
• fr_FR (French)\fr_CA (French Canadian)
• es_ES (Spanish)\es_MX (Latin American Spanish)"

How do I "serialize from either language in the pack" ??

[Guest]

Something like this  ?

https://www.youtube.com/watch?v=e5kiU5B41jw

[Guest]

The problem persists.

I am contacting Customer Support. This means you. Please tell me how to fix this .

[VarunS-NrjXZ4]

Please send me your contact number in PRIVATE MESSAGE

Thanks

Varun