elements digital download exe shows no internet connection error

[john22283853r7q2]

I have read posts and have tried clearing HOST location, turned off firewall and antivirus.  Interesting that on my laptop i can access site and install looks to run properly, but, on my desktop it has error below.

Internet connection is no issue through browser but software will not connect to server.  Looks like some windows setting but i have tried resetting and startup windows in basic mode and still have error.

[Анатолий5FB3]

Что делать с этим

[John T Smith]

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[Nancy OShea]

Which Windows version do you have?  Go to Win Search and type winver.  Run the command.

Also which browser are you using? 

I have NO problem connecting to Adobe's servers from Win10 ver 21H1 from Firefox ver 95.