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Participant
October 10, 2018
質問

Email Verification - Adobe Creative Cloud

  • October 10, 2018
  • 返信数 1.
  • 227 ビュー

So I've tried to install adobe premiere on my desktop, but when it pulls up my creative cloud app, the message "Verify your email" is the only thing that shows up on the application, and I can't move off that page. The problem is that I mistyped the email address to an address I don't have access to, and there are no prompts to re-enter the address or troubleshoot. I've tried restarting the app, uninstalling (but it won't let me uninstall because photoshop is still on my machine, and if I try to remove the app it brings me to the same "verify your email" page on the Adobe creative cloud). This is a really big issue, and if I could get some help on this I would really appreciate it.

-Connor

このトピックへの返信は締め切られました。

返信数 1

John T Smith
Community Expert
Community Expert
October 10, 2018

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html