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Emails regarding payment error

New Here ,
Jun 21, 2022 Jun 21, 2022

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I keep getting these emails, however, my payment information is correct and invoices are being paid. Any help whether they are legit?

there’s a billing issue on your account. 
 We discovered a billing issue on 05/30/2022. Please review and update your payment details in the Admin Console: 
  
 Your subscription 
 
 

 

There’s an issue with your payment details for:
 
 
PLAN PRICE
Creative Cloud All Apps with 100GB
Annual Plan, Paid Monthly
 US $52.99/mo
 
 Subtotal: US $52.99/mo 
 Tax/VAT: US $0.00/mo 
 DUE: US $52.99/mo 
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Creative Cloud

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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